Terms and Conditions For Cheglinch Farm Glamping and Cheglinch Camping
Please read our terms and conditions before booking. In making a booking with Cheglinch Farm Glamping and Cheglinch Camping you are agreeing to our terms and conditions. Guests who do not abide by the terms and conditions may be asked to leave the site immediately, especially if their behaviour is likely to cause upset to our other guests. In this situation no refund will be available and we will not be liable for extra costs incurred by you.
Terms and Conditions
Bookings
All bookings must be made by persons 18 years of age or older, and all people under 18 years must be accompanied by a parent or legal guardian. When a reservation is made we require a contact name, address, telephone number, names of all members of the party, children’s ages and vehicle number plates(s). For Cheglinch Farm Glamping a non-refundable deposit/booking fee is required at the time of booking, with the balance payable 30 days or more before arrival for Cheglinch Farm Glamping. For Cheglinch Camping full payment is required at the time of booking and of this 20% of this payment is a booking fee. Payment can be made online via Stripe, by BACS, by cheque (not within 3 weeks of arrival) or by cash on arrival (for Cheglinch Camping only). Full refunds will only be given if your holiday is cancelled by us due to unforeseen circumstances (and not if you have been in breach if our terms and conditions).
Contract
A contract exists between you and Cheglinch Farm Glamping or Cheglinch Camping, Fairfield House, Cheglinch, West Down, Ilfracombe, Devon EX34 8NW once we have issued you with confirmation of your booking and payment has been received. The confirmation and invoice must be checked immediately on receipt by yourself for any errors. Please notify us within 5 days of any discrepancies.
Prices
The prices on our website are a guide and are not binding. Cheglinch Farm Glamping and Cheglinch Camping reserve the right to modify these prices. The prices on your booking confirmation are binding. We cannot accept vouchers or discounts after the confirmation invoice has been sent. We reserve the right to refuse bookings which have obviously incorrect prices. Freedom camping vouchers can only be accepted at the time of booking for Cheglinch Farm Glamping and after a telephone call to discuss the intention to use the voucher. The voucher will entitle the person booking to a percentage discount on a 3 night stay and not a whole night free. Freedom camping vouchers are not accepted by Cheglinch Camping.
Cancellation
If you need to cancel your booking we request that you notify us as soon as possible in order that we can offer it to someone else.
Cheglinch camping:
If you cancel at anytime your 30% booking fee/deposit will not be refunded. No refunds or discounts will be made for inclement weather, late arrivals or early departures. Bookings cannot be amended within 14 days of arrival. If you cancel within 14 days of arrival no refund will be offered but if we can re sale the booking we may, at our discretion, be able to offer you an alternative date for booking but will charge a £5 administration fee. If you cancel more than 14 days from arrival will we offer an alternative booking date or a refund of your full fee minus the 30% booking fee. In the case of Covid restrictions /self isolation (guest or the holiday provider) we may offer to transfer your booking to an alternative date but no refund.
Cheglinch Farm Glamping:
If you cancel at anytime your 30% booking fee/deposit will not be refunded. No refunds or discounts will be made for inclement weather, late arrivals or early departures. Bookings cannot be amended within 30 days of arrival. If you cancel within 30 days of arrival no refund will be offered but if we can re sale the booking we may, at our discretion, be able to offer you an alternative date for booking but will charge a £50 administration fee. If you cancel more than 30 days from arrival will we offer an alternative booking date or a refund of your full fee minus the 30% booking fee. In the case of Covid restrictions /self isolation (guest or the holiday provider) we may offer to transfer your booking to an alternative date but no refund.
We reserve the right to close the site and cancel your booking, issuing a refund, if unforeseen circumstances occur eg high winds, fire, floods, staff strikes, severe illness of the management or their family, extreme damage to the tents, unsafe field conditions, which make it impossible to fulfill our part of the contract.
Force majeure
We reserve the right to close our site if unforeseen circumstances occur, including, but not limited to, high winds, fire, floods, staff strikes, epidemics, threat of war, blockades, serious illness to the management or their family, severe damage to the facilities, unsafe field conditions which make it impossible for us to fulfill our part of the contract. We are not liable for expenses incurred by you in such a situation.
Assumption of risks
Please remember that you are staying on a working farm with live animals and potentially dangerous farm equipment and other hazards present. You must be aware that equipment provided to you eg wood burning stove, fire pit and barbecue can be dangerous if not used appropriately. Whilst we at Cheglinch Farm Glamping and at Cheglinch Farm take great care to keep you safe, accidents can happen and neither Cheglinch Farm Glamping or Cheglinch Farm are responsible for such accidents (to the greatest extent permitted by law). It is your responsibility to read the instructions for safe use of the equipment, to supervise children in your group at all times but especially around the wood burning stove, fire pit and barbecue when in use and to ensure that they do not leave the camping or glamping fields unaccompanied. It is essential that children are supervised in and around the car parking area of the glamping field at all times as tractors also have access to this area, and also supervised when playing in the stream in the glamping field. Guests are not allowed to enter any of the farm buildings adjacent to the glamping field unless the farmer is present and has given his permission. Guests are not allowed access to the farm on the opposite side of the road, Cheglinch Lane, unless the farmer is present and has given his permission. If you notice that any equipment looks faulty or unsafe you must inform us asap.
Farm Noises
We aim to offer you some of the sights, sounds and smells of the farm for you to enjoy during your stay. However, please be aware that you will be staying on a busy working farm and during the summer the tractors will, on occasions, be working late into the evening on our farm and our neighbours’ farms. As such you may be able to hear the noise from these at the glamping field. In addition, there may be times when the surrounding country lanes are extremely busy with farm traffic and care must be taken when driving on the roads at these times. We strongly advise against a country walk on the country lanes when they are busy with farm machinery for your own safety.
Complaints
Please notify us immediately of any problem or complaint. We want you to enjoy your stay with us and cannot help you if we are not made aware of the problem.
Force majeure
We reserve the right to close our site if unforeseen circumstances occur, such as high winds, fire, floods, staff strikes, threat of war, blockades, which make it impossible for us to fulfil our part of the contract.
Liability
Cheglinch Farm Glamping, Cheglinch Camping and the corresponding farm, Cheglinch Farm, accept no liability for
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Loss, damage or theft of whatever nature to your property during your stay with us
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Falling into defect or pulling out of action of technical equipment offered on the glamping site
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Damages caused by guests to our property
Further Terms and Conditions For Cheglinch Farm Glamping
Dogs
Dogs are not permitted on site
Group size
Each tent can accommodate a maximum of 4 adults and 1 child. There are beds and bedding provided for 4 people. The remaining child can be accommodated in a travel cot (provided on request, please bring your own bedding) or you can bring your own inflatable ready bed/mattress. We reserve the right to refuse a booking if the camping party exceeds these numbers.
Group bookings
Group bookings of 4 or more adults are not permitted without prior permission (couples and immediate family members accepted). No hen or stag parties are allowed without prior consultation with the management and will only be allowed for whole site bookings.
Tent rental deposit
Cheglinch Farm Glamping requires a £50 cash damage/cleanliness deposit on arrival to our tent and this will be refunded on departure after inspection of your unit should no damages or losses be found.
Tent rental
The tent rental price includes: rental of the tent and pitch, bed and bed linen for 4 people, use of water, use of the glamping field grounds and a starter pack of wood. Not included (among other things) are towels, washing of dishes, emptying the dustbin and removal of rubbish from and around the tent, excessive cleaning after your departure. Your unit must be left clean and tidy. Damages will be charged from your tent cash deposit as will a charge of upto £30 if excessive cleaning is required.
Towels can be hired for an additional fee.
Disabled access
The toilets and showers are reached by steps and the field has some bumpy terrain so the site is not suitable for wheel chairs.
Arrival and Departure
Arrival times are 5pm-9.30pm. We request that you notify us of an approximate arrival time in order that we can ensure that we are available to greet you on your arrival. We reserve the right to charge a £30 late arrival fee if you arrive after 9.30pm. If you do not arrive within these times on your first day, without notifying us of any reason, we reserve the right to re-let your pitch.
Departure time:before 9.30am. A £30 charge may be made for a late departure.
Please call at reception on your arrival and departure.
General Rules
We ask that you respect those people and animals around you and the environment in which you are staying. Quiet hours must be respected between 10pm and 7.30am. Radio, music, electrical equipment etc must be kept at a low volume at all times. Fires are allowed in the fire pits provided but not in any other way. Barbecues are allowed in the barbecue provided but not in any other way. Children must be supervised around the wood burning stove, barbecue and open fire. You agree to supervise your children appropriately so that they are not a nuisance or a danger to themselves or other people/animals and that play equipment is used sensibly without damage. Cars and visitors are not allowed in the glamping field. Mobile aircraft, drones, fire arms and kites are not permitted in the glamping field. Guests agree that they will not commit any criminal offence or vandalism at Cheglinch Farm Glamping. All damages must be paid for. The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
Further Terms and Conditions For Cheglinch Camping
Guests can arrive from 2pm and must leave before 12 noon.
Cheglinch Camping and the corresponding farm, Cheglinch Farm, accept no liability for loss, damage or theft of whatever nature to your property and equipment during your stay with us
Bookings must only be made by over 18s and under 18s must be accompanied by their parents or legal guardians.
No refunds are available for early departure, late arrivals or inclement weather.
Dogs must be kept on leads supervised at all times and fouling must be cleaned up immediately.
All damages must be paid for.
Guests are asked to avoid any noise or nuisance that may disturb other guest. Music, radio and TV players must be kept at a minimal volume. Car doors and boots must be closed quietly. We require complete quiet between 10.30pm and 7am.
Please note, we do not have onsite shower facilities at Cheglinch Camping.
The management reserves the right to deny access or terminate the stay of those guests whose behaviour is deemed unsuitable. No refunds will be offered.
Group bookings of 12 or more people, and hen and stag parties, are not permitted. A maximum of 6 people, 2 cars, 4 dogs are allowed per pitch.
Occupancy cannot exceed the number stated on the booking form.
Dirty water, rubbish and any waste must be disposed of in the indicated areas.
Please be considerate of the natural surroundings, plants and trees. It is forbidden to put nails/tent pegs in trees and to cut any branches.
Please keep your pitch and the facilities tidy and clean.
You must follow the management directives when pitching your tent/unit and related equipment and leave at least 6m between tents.
Reception is open from 9am to 10am and from 8pm to 9.30pm.
Barbecues are permitted but must be raised off the ground and attended by an adult at all times.
No rough or disturbing games are allowed at the campsite.
No vehicle movement between 10.30pm and 7am.
The speed limit is 5mph.
The site is a green field site and as such, there may be slight irregularities and dips.
The gate to access the field has limited visibility so care should be taken at all times on entry and exit of the site.
Open fires are only allowed in fire pits hired on site. They must be kept well away from cars, tents and flammable materials.
Privacy Policy
This privacy policy is for this website www.cheglinchfarmglamping.co.uk and served by Cheglinch Farm Glamping and Cheglinch Camping and governs the privacy of its users who choose to use it.
The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.
The Website
This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies to all UK national laws and requirements for user privacy.
Contact & Communication
Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 2018. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.
When placing a booking with Cheglinch Farm Glamping or Cheglinch Camping your booking information is held on a secure booking system. Your information is held solely for purposes of your booking and to contact you in relation to this, or any future promotions or special offers which we think may be of interest to you if you have opted in to receive these. To change your privacy permissions e.g. to opt out of receiving details of promotions or offers please email cheglinchfarmglamping@gmail.com. We do not share your information with any 3rd parties.
External Links
Although this website only looks to include quality, safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website.
The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.
Social Media Platforms
Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.
Shortened Links in Social Media
This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls [web addresses] (this is an example: http://bit.ly/zyVUBo).
Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.
This privacy policy is reviewed and updated regularly.
Resources & Further Information
Privacy and Electronic Communications Regulations 2003
Cookie Policy
This website uses essential cookies only to allow the correct functioning of the website and to better the users experience while visiting the website. The cookies are all associated with the use of the Wix website and no other cookies are used. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.